Is it correct to use “attached” when a file is included in a corporate Email?.
One of our customers has repeatedly requested us to send them some records and we would always respond in the Email stating “Kindly find the attached documents/records”, but is this a valid use?
If not, what other verbs should I use to describe a file included with an email? What would native speakers say?
Yes, “attached” is perfectly valid English for describing files included in an email.
You can also refer to the things that were attached as “attachments”. This means that the following sentence is valid: “The attachments were not attached.”.
You can see examples of “attachment” and “attached” in the Wikipedia article Email attachment.